Our Service Guarantee

At Electricians on Call everything we do comes with our service guarantee.

Committed To Customer Service

At Electricians on Call, our people are trained and skilled. We realise that when you need electrical services you want a company who are experienced, reliable, insured and reputable.

We are transparent in all of our dealings with our customers, all of our people care about our customers experience when dealing with us. No hidden extras or additional charges. We only quote you on the electrical work you really need done and all of our work is backed by a certificate of electrical safety.

You will notice our committment and care in our maintained and fully stocked vans,clear and professional signage,well presented,professional and friencdly staff.

Commitment To Quality

We are a company committed to providing our customers a service that stands out from the rest. Every element of our internal and external operations is carried out with the customer in mind. Our Quality Commitment is embedded within our people. You will notice this by the professional look of our vans and the prompt and efficient response you receive to all of your enquiries.

As the owners of the business our reputation is on the line, ensuring we offer a service that is of the highest standard. All of our installations are carried out to the highest quality and to Australian Standards.

Our licenses and accreditations mean that all work carried out will be compliant to relevant codes and to ensure this all work is guaranteed by a certificate of electrical safety, giving you even more peace of mind.

Our customers can feel assured that their installation will be carried out to the highest standards by a company that is family owned, who care, are reliable, insured and licensed.

Our licenses, accreditations and industry associations include the following:

  • Public Liability Insurance ($20m)
  • Workers Compensation
  • Construction Industry Induction (white card)
  • Registered Electrical Contractor (20870)
  • A Class Electrical Licence (A41517)
  • Clean Energy Council Accreditation to design & install PV Grid connect solar (A6819995)
  • Certificate III in Telecommunications and Communications Cabling (ICT30210)
  • Working at heights accreditation
  • Energy Safe Victoria
  • Clean Energy Council of Australia
  • Cbus Employer member
  • MEGT
  • Energise OZ
A Family Owned Australian Business

Electricians on Call is proudly an Australian owned and Family run business.Being a Family run business we hold a great deal of pride for our reputation and service to our customers.

Customer service is at the forefront of everything our team does. We care about our customers and we care about our reputation.

All of our staff will at all times abide by our service guarantee, we promise:

  • We will provide good customer service
  • We will be reliable 
  • We will be tidy and clean up after ourselves.
  • We will be respectful of you and your home.
  • We will provide quality workmanship
  • We will be honest by providing up front pricing with no hidden extras.
  • We will make sure you are happy 

If at any time you feel as if one of our team members has not provided you with the service outlined in our service guarantee, please let us know as at Electricians on Call we pride ourselves on delivering good service to our clients.

Read what other customers say about the Electricians on Call service experience click here

Electricians on Call are fully qualified Electricians and offer a wide range of services from Switchboard upgrades, to Powerpoint installation and much more. Call us today on 1800 815 278  or  submit an enquiry